The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy Retreat!
“The bed was incredibly comfy, making it easy to relax and unwind after a long day.” view full review
Delicious Meals!
“The restaurant next door offered excellent food and service for both dinner and breakfast.” view full review
Well-Stocked Bath!
“The bathroom was well-appointed with necessary toiletries, adding a touch of luxury to my stay.” view full review
Refreshing Airflow!
“I appreciated having windows that opened, allowing for fresh air to enhance the room's ambiance.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Housekeeping
Laundry
Dining
Restaurant
Business
Fax/Photocopying
Children
Cribs
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Leisure/ TV room
Room features
Heating
Sitting area
Dining table
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
3-5 Scotia Place,
Auckland,
New Zealand,
1010,
Auckland Region
Map view
street view
3-5 Scotia Place,
Auckland,
New Zealand,
1010,
Auckland Region
City landmarks
Tower
SkyTower
3500 ft
Parks
Auckland War Memorial Museum
1.1
mi
Gallery
Auckland Art Gallery Toi o Tamaki
2700 ft
Square
Aotea Square
2400 ft
Auckland CentralNew Zealand
Queen Street
2400 ft
Broadway Theatre
Aotea Centre
2200 ft
Parks
Albert Park
3100 ft
Public Building
Auckland Town Hall
2300 ft
Viaduct Harbour Ave
Viaduct Harbor
1.5
mi
Events
SKYCITY Auckland Convention Centre
3300 ft
Museums
New Zealand Maritime Museum
1.1
mi
Shopping Area
Victoria Park Market
4800 ft
Square
Vulcan Lane
4100 ft
Stadiums
Spark Arena
1.3
mi
Church
St. Paul's Church
2100 ft
Church
St Matthew-in-the-City Church
2300 ft
Mountain
Mount Eden
1.5
mi
Libraries
Central City Library
2500 ft
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
2600 ft
Square
Takutai Square
1.1
mi
Church
St Patrick's Cathedral
4400 ft
Parks
Western Park
4200 ft
Level 3 130 Quay Street Waitemata Harbour
Britomart
1.1
mi
Events
SKYCITY Auckland
3300 ft
Park Road
Auckland Domain
4100 ft
Newmarket
1.3
mi
Parks
Domain Wintergardens
1.0
mi
Nearby
Church
The Baptist Tabernacle
1600 ft
Parks
Myers Park
900 ft
Church
Pitt Street Methodist Church
1600 ft
Restaurants
Korean Bbq Buffet
200 ft
492 Queen Street
Il Mee
400 ft
480 Queen Street
Betsia Kebabs and Chargrilled Burgers
600 ft
199 Symonds Street Eden Terrace
Sal's
800 ft
183 Karangahape Road
Tart Bakery
800 ft
183 Karangahape Rd St Kevins Arcade
Kati Grill
900 ft
146 Karangahape Road
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Convenient Location
Cozy Bedrooms
Disappointing Dining
Paid Parking
6.6/10
Nice
Rooms
7.0
Location
7.6
Service
7.7
Dining
5.3
Guest reviews
6.6/10
based on 12 reviews
7.5
7.5/10 based on 4255 reviews
Jock
United Kingdom,
February
2024
7.0/10
The hotel is in a convenient location just off Queen Street where all the action is happening, but a bit of a walk to the waterfront. The rooms were just what we needed for our short stay, with 2 single beds pushed together, although they felt a bit cramped. The staff were kind and accommodating, even compensating us when our TV wasn't working properly. The dining options were average, not too expensive for Auckland, but the buffet breakfast could be improved. Being at the end of Auckland's busiest street and next to a bus stop was convenient, but a bit of a walk to the waterfront.
Rooms
7.0
The rooms were just the right size for our one-night stay, but they felt almost claustrophobic.
Service
8.0
The staff were very kind and accommodating, going above and beyond to compensate us when our TV had issues. However, at times, they seemed too focused on their conversations and ignored us for longer than expected.
Location
7.0
The hotel's location is excellent for visiting Auckland University's English Language Academy and Queen's Street, but it's a bit of a walk to the waterfront or other parts of Queen Street.
Dining
6.0
The dining experience was okay, not overly expensive, but the buffet breakfast was average and could be improved to keep things hot and fresh looking.
Facilities
7.0
The hotel had the basics covered, and being at the end of Auckland's busiest street next to a bus stop was convenient.
John
United Kingdom,
January
2024
6.8/10
I had a mixed experience at this hotel. The room was a bit disappointing as I could hear everything in the next room, although the location was perfect for my concert plans and exploring the town. The space in the room was too small for luggage, and it got cold on the first day despite staff wearing jackets.
Rooms
6.0
The walls were thin, and you could hear everything in the room next door. The room was too squishy with not enough space for luggage, and the wardrobe was too small.
Service
7.0
The service was a mix of helpful and rude moments. Some staff members were nice and helpful, while others were dismissive and unhelpful.
Location
8.0
The location was convenient for accessing the concert venue and exploring the town. There were restaurants across the road, making dining options easily accessible.
Dining
6.0
The dining experience had its flaws with limited options and some confusion, but the prices were fair for what was offered.
Facilities
7.0
The facilities were decent, but there were some missed opportunities for improvement, like better room storage options.
Richard
United States of America,
December
2023
7.2/10
I had a very pleasant stay at the hotel. The rooms were compact but had all the essentials for a comfortable experience. It was a bit tricky to open my suitcase fully without it intruding on the bed space. The kitchen was well-equipped, the bedrooms cozy, and the bathroom spacious with a lovely sunny shower. The price was fair for what was provided, making it a good value for money option.
Rooms
8.0
The rooms were compact but had the essentials for a very good stay. It was a bit challenging to fully open my suitcase, but everything I needed was there, including a good kitchen, two bedrooms, and a big sunny shower.
Service
9.0
The service was very accommodating, allowing us to store our luggage before our room was ready. Housekeeping and laundry services were available, making it convenient for guests. For what we paid, we got everything we needed in one place, which was a great deal.
Location
7.0
The location was excellent, very close to all the places we wanted to visit. It was a bit inconvenient to have to pay for parking at Wilson's across the road, but the convenience of being near the civic center and other attractions made up for it.
Dining
5.0
The dining experience was a bit disappointing as the advertised cooked buffet turned out to be a limited breakfast brought to us without any choice. The buffet seemed old, and the timings were different from what we were told at check-in.
Facilities
7.0
The facilities were adequate for our needs, offering the usual amenities you would expect in a hotel. However, there were a few areas that could be improved to enhance the overall guest experience.
Convenient Location
Disappointing Dining
Zach
United States of America,
December
2023
6.4/10
I had a mixed experience at this hotel. The rooms, though tidy, had a bit of a stinky smell that could use a thorough clean-up. On the bright side, the service was competent, with special requests handled well, but they could improve their hospitality skills. The location was a big trade-off - close to Auckland highlights like the Sky Tower but in one of the worst parts of the CBD with noise issues. The dining was average, and the facilities left a lot to be desired.
Rooms
7.0
The room was immaculate and tidy, especially after each service.
Service
9.0
The service was amazing, with housekeeping and laundry being top-notch.
Location
5.0
The location was good in terms of cleanliness, friendly service, and a comfortable bed, but it was in a noisy part of the CBD.
Dining
6.0
The dining experience could be improved with a bit more generosity in the offerings.
Facilities
5.0
The facilities were average and not up to par.
Dominic
United Kingdom,
November
2023
6.4/10
The hotel was a bit disappointing in terms of cleanliness and size, but it served its purpose for the night. The service was a mix of exceptional and unhelpful moments. The location was convenient with a nice variety of restaurants nearby. The dining experience was below expectations. However, the rooms were suitable for the short stay.
Rooms
6.0
The rooms were a tad smaller than expected, with some cleanliness issues and a small hole on the wall, but they served their purpose for the night.
Service
7.0
The service was a mixture of exceptional moments and unhelpful incidents due to a double booking issue.
Location
8.0
The hotel's location was convenient with plenty of restaurants nearby, making it a comfortable and clean area to stay.
Dining
5.0
The dining experience was a bit of a letdown, with outdated food and limited fruit options.
Facilities
6.0
The facilities were basic but sufficient for a short stay.
Ross
United Kingdom,
November
2023
6.4/10
The hotel is ideally located for exploring the city, with easy access to public transport and key attractions. The rooms, while clean and sizable, lacked soundproofing. The service was attentive overall, though some staff appeared preoccupied. The dining options were limited, particularly for the price. The facilities met basic needs but nothing exceptional.
Rooms
7.0
The rooms were spacious and clean, but lacked soundproofing.
Service
6.0
The service was attentive, but some staff seemed more focused on other tasks.
Location
8.0
The hotel's location is convenient for exploring downtown Auckland and accessing public transport easily.
Dining
5.0
The dining options were limited for the price offered.
Facilities
6.0
The facilities met basic needs without any wow factor.
Bryan
United States of America,
November
2023
6.6/10
I had a mixed experience at the hotel. The rooms were small but had everything needed for comfort, though a strange odor was present at times. The service was fantastic, with attentive staff going above and beyond to ensure our stay was excellent. The location was convenient enough, with some quirks like the heat pump turning off unexpectedly. The dining options were below expectations, offering a monotonous experience, but the hotel facilities were satisfactory.
Rooms
7.0
The rooms were small but had everything we needed to be comfortable, though there was an occasional unpleasant smell lingering, possibly from outside.
Service
9.0
The staff were wonderful and helpful, providing fresh towels and offering us another room to stay in when needed.
Location
7.0
The hotel's location was convenient, although not right in the city center, and had some quirks like the heat pump turning off unexpectedly in the middle of the night.
Dining
5.0
The dining experience was below par, offering a very monotonous selection that didn't meet our expectations.
Facilities
6.0
The hotel facilities were decent, offering basic amenities for a comfortable stay.
Friendly staff
Unpleasant odor
Jane
United States of America,
September
2023
7.4/10
The hotel was very small, but after complaining, we were given a better room. The shower was great, and the air conditioning worked well. Unfortunately, there was loud music until early morning, and my boyfriend had to ask three times for it to be turned down.
Rooms
8.0
The room we eventually got was much better after our initial complaint.
Service
7.0
The staff remedied the loud music situation very quickly when informed.
Location
8.0
The hotel is at the upper end of Queen Street, making it convenient for exploring the city center.
Dining
7.0
The dining options were simple but enjoyable for my taste.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Leslie
United States of America,
September
2023
6.2/10
My stay at the hotel was a bit of a mixed bag. The rooms were tired and outdated but clean and functional, making them affordable. The service was helpful and accommodating, although not overly friendly. The location was excellent, right in the CBD and close to everything, but the parking was unexpectedly expensive. The dining experience was average at best, with the food being described as terrible and basic.
Rooms
7.0
The rooms were tired and outdated but clean and functional, providing an affordable option.
Service
7.0
The service was helpful and accommodating, although not super friendly.
Location
8.0
The location was excellent, right in the CBD and close to everything, but the parking was unexpectedly expensive.
Dining
5.0
The dining experience was described as terrible with cold and unappetizing food.
Facilities
6.0
The facilities were a bit outdated and in need of a refresh.
clean
outdated
James
United States of America,
September
2023
7.0/10
My stay at the hotel was a mix of positives and negatives. The rooms, although small for a king room, were promptly attended to, but the lack of body wash and discomfort from a soft bed were a downside. The service staff were helpful and accommodating, but there were some issues with door security. The location was excellent and convenient, close to both the city center and motorway. The dining experience, despite the limited options, included homemade yogurt. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms, although small for a king room, were promptly attended to. The bed was soft but uncomfortable, and the broken toilet roll dispenser was inconvenient.
Service
7.0
The service staff were helpful and accommodating, but there were issues with door security.
Location
9.0
The location was excellent and convenient, close to both the city center and motorway.
Dining
6.0
The dining experience, with limited options, included homemade yogurt.
Facilities
6.0
The facilities were basic with room for improvement.
Convenient Location
Small Rooms
Keith
United Kingdom,
August
2023
6.2/10
The hotel's location is convenient with easy access to many restaurants and quick airport transportation. The service was friendly and accommodating, though there were limitations on room amenities and size. The dining experience left much to be desired, lacking quality and variety.
Rooms
6.0
The room, while adequate for sleeping, did not match the 'superior' description and lacked necessary furniture like a table or desk. It felt inaccurately small for a multi-night stay.
Service
8.0
The staff was lovely and helpful in all aspects, from late check-in assistance to accommodating requests during breakfast. Housekeeping and laundry services were efficient.
Location
7.0
The hotel's proximity to restaurants is convenient, but it may not suit those needing easy access to the University of Auckland. The nearby 'airbus' stop provides convenient airport transportation.
Dining
5.0
The dining experience was disappointing with limited and subpar food options. The suggested buffet did not meet expectations, leaving much to be desired.
Facilities
Facilities were basic, lacking suitable hangers and tea-making facilities in the room. The overall amenities were lacking in quality and convenience.
Ken
United Kingdom,
May
2023
7.6/10
The hotel is in a great location in central Auckland, providing easy access to the CBD and public transport. The rooms were clean and spacious, offering a good-sized bathroom. The service was friendly and above average, making our stay pleasant. However, the dining options were limited and overpriced, lacking cooked options for breakfast. Overall, a convenient stay with wonderful staff.
Rooms
8.0
The rooms were clean and spacious, with a good-sized bathroom.
Service
8.0
The staff was friendly and above average, making our stay pleasant.
Location
9.0
The hotel's location in central Auckland was excellent, providing easy access to the CBD and public transport.
Dining
6.0
The dining options were limited and overpriced, lacking cooked breakfast choices.
Facilities
7.0
The facilities were decent, but the dining options could be improved in terms of variety and pricing.
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